Information Technology Services

Downtime Cost Calculator

Determine how network downtime impacts your bottom line. Enter your data in the Your Company Information section at the top part of the form. As you enter your data and tab through the fields, the calculations will automatically be performed. Risk assessments can help identify, manage and reduce your risks.

Employee Productivity

Annual Revenue of your Company

(1)

Number of Employees

(2)

[Calculated] Average Revenue / Employee (Line 1) ÷ (Line 2)

0.00

(3)

Total Hours per year, all employees (ie: 40 hours x 50 weeks = 2000 hours)

(4)

[Calculated] Avg Revenue per Employee Hour (Line 3) ÷ (Line 4)

0.00

/hr

(5)

System Restoration Cost

Total Labor Hours required to replace lost data and restore system

(6)

Per hour cost of Restoration Services

(7)

[Calculated] Cost of Labor to restore system (Line 6) × (Line 7)

0.00

(8)

Lost Employee Productivity Cost

Total Hours the system is down

(9)

% of employees (excluding systems staff) that are unproductive during downtime

(10)

[Calculated] Cost of Employee Downtime [(Line 2) × (Line 5)] × (Line 9) × (Line 10) %

0.00

(11)

Lost Sales Opportunity Cost

Number of Sales per year

(12)

Estimated number of sales lost due to outage

(13)

[Calculated] Sales Opportunity Loss [(Line 1) ÷ (Line 12)] × (Line 13)

0.00

(14)

Lost Customer and Damaged Reputation Cost

Total number of customers last year

(15)

[Calculated] Avg Revenue per Customer (Line 1) ÷ (Line 15)

0.00

(16)

Number of customers lost due to system failure

(17)

[Calculated] Customer and Reputation Cost (Line 16) × (Line 17)

0.00

(18)

[Calculated] Total Cost of Network Downtime (Line 8) + (Line 11) + (Line 14) + (Line 18)

0.00

(19)

Please contact Jeff Sheets for more information: jsheets@packerthomas.com